Stay Safe Anywhere You Travel

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

TravelVigilant collects information necessary to provide travel security services, including:

• Personal identification information (name, email, phone number)
• Location data when using our mobile application
• Travel itineraries and destination information
• Emergency contact information
• Communication preferences and service usage data

2. How We Use Your Information

We use collected information to:

• Provide real-time security monitoring and alerts
• Coordinate emergency response services
• Generate personalized risk assessments
• Improve our services and user experience
• Communicate important safety information

3. Data Security

We implement industry-standard security measures including encryption, secure data transmission, and restricted access controls to protect your personal information.

4. Data Sharing

We do not sell or rent your personal information. We may share data only with:

• Emergency services during crisis situations
• Authorized family members or emergency contacts
• Service providers bound by confidentiality agreements
• Legal authorities when required by law

5. Your Rights

You have the right to access, update, delete, or restrict the processing of your personal information. Contact us at [email protected] for any privacy-related requests.

6. Contact Information

For privacy concerns, contact our Data Protection Officer at [email protected] or call +1 (212) 555-0187.

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Terms of Service

Last Updated: December 2024

1. Service Description

TravelVigilant provides travel security monitoring, threat intelligence, and emergency coordination services to help travelers stay safe during their journeys.

2. User Responsibilities

Users must:

• Provide accurate and current information
• Use services in compliance with local laws
• Maintain confidentiality of account credentials
• Report any security concerns immediately

3. Service Limitations

While we strive to provide comprehensive coverage, our services are subject to:

• Local communication infrastructure availability
• Government restrictions and regulations
• Force majeure events beyond our control
• Technical limitations of monitoring systems

4. Subscription and Billing

Subscription fees are billed monthly or annually as selected. Cancellation requires 30 days notice. Refunds are provided according to our money-back guarantee policy.

5. Liability Limitations

TravelVigilant provides information and coordination services but cannot guarantee prevention of all travel-related incidents. Users are responsible for their own safety decisions.

6. Termination

Either party may terminate services with appropriate notice. Upon termination, access to monitoring services will cease, but emergency support remains available for 48 hours.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services. We use cookies to enhance functionality, analyze usage, and personalize your experience.

2. Types of Cookies We Use

Essential Cookies

Required for basic site functionality, security, and service delivery. These cannot be disabled.

Performance Cookies

Help us understand how visitors interact with our website by collecting anonymous usage statistics.

Functional Cookies

Remember your preferences and settings to provide enhanced, personalized features.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness across websites.

3. Managing Cookies

You can control cookie settings through your browser preferences or our cookie consent tool. Note that disabling certain cookies may limit website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies for analytics, advertising, and social media integration. These are governed by the respective third-party privacy policies.

5. Cookie Retention

Cookies are retained for varying periods depending on their purpose, from session-only to up to 2 years for persistent functionality cookies.

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DMCA Policy

Last Updated: December 2024

1. Copyright Respect

TravelVigilant respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

2. Reporting Copyright Infringement

If you believe your copyrighted work has been infringed, please provide:

• Your contact information and authority to act
• Description of the copyrighted work
• Location of the allegedly infringing material
• Statement of good faith belief of unauthorized use
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

3. DMCA Agent Contact

Send DMCA notices to:

DMCA Agent
TravelVigilant Security Solutions
1247 Broadway Suite 3401
New York, NY 10001, USA
Email: [email protected]
Phone: +1 (212) 555-0187

4. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with required legal elements as specified in the DMCA.

5. Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat copyright infringers in appropriate circumstances.

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GDPR Compliance

Last Updated: December 2024

1. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: For marketing communications and optional features
• Contract: To provide travel security services
• Legitimate Interest: For service improvement and security
• Vital Interests: For emergency response and safety

2. Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

3. Data Protection Officer

Contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 555-0187
Address: TravelVigilant DPO, 1247 Broadway Suite 3401, New York, NY 10001, USA

4. Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, or legitimate business purposes. Specific retention periods vary by data type and purpose.

5. International Transfers

When transferring data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

7. Data Breach Notification

We maintain procedures to detect, report, and investigate personal data breaches, notifying authorities and affected individuals as required by GDPR.